Last updated: January 1, 2026
This Privacy Policy describes how Winston-Salem Rodent Control ("we," "us," or "our"), located at 1847 Reynolda Rd, Winston-Salem. NC 27104, collects, uses, and handles info when you visit winstonsalemrodentcontrol.com or contact us by phone or email.
Because we run as a call-only business, the primary way we collect info is through inbound phone calls and email contact. This may include:
When you visit our website, standard web server logs and analytics tools may collect:
We use Cloudflare Pages for hosting. Cloudflare's standard logging and security features apply. We may use basic analytics (like Google Analytics or Cloudflare Web Analytics) to understand aggregate site traffic. We do not use advertising tracking pixels or retargeting cookies.
We use Ringba call tracking to route and record inbound phone calls for quality and scheduling goals. If you call us, your call may be recorded. Call recordings are used solely for service delivery, quality review, and scheduling, not for marketing profiling or third-party sale.
We use the info we collect to:
We do not sell, rent, or share your personal info with third parties for marketing goals. We do not send marketing emails or SMS without your explicit consent.
We keep customer contact records and service history for at least three years. We keep them longer where North Carolina contractor or pest-control rules require it. We keep call recordings for 90 days. We keep them longer if there is an active service dispute. Analytics data is retained per the applicable platform's default retention settings (usually 14 months for Google Analytics).
Our site uses minimal cookies. Cloudflare may set security-related cookies as part of its CDN and DDoS protection service. If we use Google Analytics, it sets analytics cookies under the _ga prefix. We do not use advertising cookies, Facebook Pixel, or any third-party retargeting technology.
You may disable cookies in your browser settings. Doing so will not affect your ability to view the content on this site.
We use the following third-party services in running this website and our business:
Our services are not directed at children under 13. We do not knowingly collect personal info from children. If you believe we have inadvertently collected info from a child, contact us at the address below and we will delete it promptly.
North Carolina does not now have a broad consumer privacy statute equivalent to CCPA. We still honor reasonable requests to:
To make a request, contact us by phone at (844) 635-0403 or by email at contact@winstonsalemrodentcontrol.com.
We take reasonable steps to protect personal info. HTTPS encryption runs on this website via Cloudflare. Staff access to customer records is limited. Our email is secure. But no transmission method over the internet is 100% safe. We cannot promise total security.
We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Kept use of the website after changes makes your acceptance of the updated policy.
Questions about this Privacy Policy or your personal data: